Contact Us

Contact Info

Keystone Care

2 Towers Park Lane
San Antonio, TX  78209

customerservice@keystonecare.net

If you have a complaint, concern, compliment or suggestion regarding any facility or agency affiliated with Keystone Care, Inc., our Compliance Hotline is available 24 hours a day, 7 days a week at 1-866-256-0955 or visit: http://ensigngroup.silentwhistle.com. You may remain anonymous if you prefer.

Send Us a Message

CAREERS

We’re always looking for exceptional professionals to join our team, so if you’re looking to make a change to work at a truly remarkable place, we encourage you to contact us. Nurses, clinicians, therapists, and other medical professionals in the senior care field that not only love what they do, but feel it is their calling – you’re the ones we want to hear from! Please send us an email; you are welcome to attach your resume along with your salary history and most recent place of employment, along with any recommendation letter(s) you may already have. We’d like to get to know you better, and look forward to hearing from you soon.

CONSUMER ACCESS TO HEALTH RECORDS
You may request your health care records by calling us or sending us a request via mail at the number and address provided under Contact Us on our website.

You may contact the Health Care Facilities Regulation for more information.
https://www.hhs.texas.gov/providers/health-care-facilities-regulation

You may file a consumer complaint with the Office of Attorney General’s Consumer Protection webpage.
https://www.texasattorneygeneral.gov/consumer-protection

A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number (800) 252-2412.

Copyright © 2026 Keystone Care. All Rights Reserved.
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